---
canonical: https://gracialab.co/en/faq
lang: en
title: "Frequently asked questions · GLab"
description: "Answers about GLab: what Agentic Engineering is, what your business gets, how we work with artificial intelligence agents and where to start."
---

# Frequently asked questions

## What is Agentic Engineering?

Agentic Engineering is a way to build digital solutions: artificial intelligence agents and engineers work as one team to build applications, integrations and systems.

[Read the full explanation](https://gracialab.co/en/agentic-engineering)

## What does my business get if it needs an application or a technology solution?

Factory builds an application for a specific business need, integrates it with the systems it requires and provides its test results. Your team helps define the problem and test the solution. The agreed scope sets out operation, maintenance and improvements.

## Can GLab help if I am looking for software engineering services or a software factory?

GLab brings research, design, building and testing together for businesses that need a digital solution. Factory uses agents directed by engineers and checks the result with your team. The Inside page shows how GLab applies that engineering to its own systems so you can examine its work before deciding.

## Does building with artificial intelligence agents include AI integration in my business?

These are two separate decisions. Agents take part in how GLab builds. Adding artificial intelligence to what your business does depends on the challenge. Lab investigates its usefulness and limits. Panorama, a GLab Platform service, connects data with recommendations on what to improve and build. When your business requires it, GLab integrates these services into your systems.

## Where should I start if I need business process automation or digital transformation?

Start with what your business needs to achieve and the process that stands in the way. Lab examines your data, systems and goals to test an idea and decide what is worth building. Factory takes that decision through design, building and testing with your team. Whether a task can be automated, and to what extent, is assessed through that work.

## Who checks quality and decides what agents are allowed to do?

GLab’s engineers set the goals, context and limits for agents. They review changes and test results before a solution goes into use. Your organization keeps authority over its data, rules and business decisions. GLab records what was checked and what remains unresolved.

## Are GLab and Gracialab the same company?

Yes. GLab is the everyday brand and Gracialab is the full name: the legal one, GRACIALAB S.A.S., and the one in the gracialab.co domain. The press has also written it as G-Lab. The name speaks of grace as difficulty mastered until it feels natural.

[Take the next step](https://gracialab.co/en/contact)

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